Privacy Policy

Concordia Free Poker asks you to read thoroughly this Policy. When we use “We“, “Concordia Free Poker“ in the text of this Policy we mean Sincere Concordia Free Poker LTD, a company registered in Suite 2802, 28/F, Central Plaza 18 Harbour Road, Wanchai, Hong Kong, which is the developer and the owner of the different products and services under the brand “Concordia Free Poker”, including but not limited to Concordia Free Poker platform, bot, website and software in general (hereinafter collectively referred to as the “Concordia Free Poker“).

Concordia Free Poker is the controller of the personal data of the users of the Concordia Free Poker (hereinafter referred to as the “Clients“). The controller of the personal data is the person or entity who determines the purposes and means of the processing of personal data.

We have prepared this new Policy, taking into account the latest changes in the legislation regulating the protection of personal data, in particular, taking into account the requirements of the General Data Protection Regulation (GDPR).

Concordia Free Poker is committed to transparency in the collection and use of your personal information. We recognize the right of all our Clients for confidentiality. Protection of personal data of our Clients is our top priority.

This Policy sets forth a description of how we collect, store, use and protect personal information, and the circumstances under which we may share this information. This Policy also describes your data protection rights, including your right to object to some of the processing which Concordia Free Poker carries out. More information about your data protection rights and how to exercise them is set out below. This Policy applies to all visitors to the Concordia Free Poker official website, located atconcordia-fp.com(the “Website”)

You are not obliged to provide us any personal data that we might need, but your refusal to provide personal information necessary, which is for us, might be the reason why we will not be able to provide you all Concordia Free Poker entirely, such as opening of User Account, virtual currency exchange and wallet services, participation in a bonus program and technical support.

• While registering on our Website to establish a User Account, we will request for the necessary personal data to avail the services requested. Such personal data may include; name, website, telephone number, address, electronic mail address, business registration/incorporation certificates, utility bill, location/IP address, identity card, payment details. We may as well request for additional personal data as you use our services.
• Depending on the nature of the services provided by us to our partners or suppliers, we may receive personal data either from you directly or from our partner or supplier who provides us with the personal data to fulfill a service to you on their behalf.
• When interacting with our customer service, you may be asked to provide us with additional personal data.

By creating a User Account and using Concordia Free Poker, you and Concordia Free Poker conclude a contract for the provision of services. In order to provide you with Services as a whole, as well as with a separate component, we must collect and process certain data about you.

Concordia Free Poker uses a legitimate interest inprocessing your data, for example, when Concordia Free Poker processes your data to fix bugs in the Concordia Free Poker and to ensure its smooth operation, to improve the work of the Concordia Free Poker, to develop and to introduce new functions and services, to ensure security of Clients when using the Concordia Free Poker, and to ensure secure work of the Concordia Free Poker, to transfer data within the organizational structure of Concordia Free Poker, for example, to affiliated companies, to transfer certain information at the request of the intellectual property rights holders who claim that a particular Client has placed illegal content. We will not use legitimate interest as a basis for processing of the Client data if the rights, freedoms and interests of the Client override the interest of Concordia Free Poker or third party.

Concordia Free Poker may process Client’s data, ifit is required by the law that applies to Concordia Free Poker. For example, Concordia Free Poker may provide data on Clients at the request of courts or other authorized bodies.

Concordia Free Poker relies solely on your consent when usespersonal data for the purpose of opening and activation of User Account, providing virtual currency exchange and wallet services, participation in a bonus program, technical support, marketing, notification and promotional mailing, or for other purposes for which a specific Client’s consent must be granted.

Personal information obtained from you can be used by Concordia Free Poker only to the extent necessary in order for opening, activation and further maintenance of a User Account, providing virtual currency exchange and wallet services, participation in a bonus program and technical support and communication with you regarding the status of your account, verification of your identity and further cooperation, to process any of your transactions, personalize your experience, analyze usage Concordia Free Poker by the Clients, or help with any service the Client requests.

Concordia Free Poker may provide references or links to other websites (“External Websites“), which Concordia Free Poker does not control. External Websites have separate and independent privacy policies. Clients are encouraged to review the policies, rules, terms, and regulations of each site that they visit.

In case of User Account deactivation, Concordia Free Poker keeps information about you in secret except for cases when disclosure is required in accordance with regulatory requirements, to prevent fraud, and when it use it to contact you from time to time to inform you about the possibility to re-open your User Account and take advantage of attractive offers.

We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. Put please note that transmission of data or information (including communications by e- mail) over the Internet or other publicly accessible networks may not always be secure, and may be subject to possible loss, interception, or alteration while in transit. Accordingly, Concordia Free Poker does not assume any liability, without limitation, for any loss or damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, containing your personal information. While Concordia Free Poker will take commercially reasonable efforts to safeguard the privacy of the information you provide to Concordia Free Poker and will treat such information in accordance with the Policy contained herein, in no event will the information you provide to Concordia Free Poker be deemed to be confidential, create any fiduciary obligations for Concordia Free Poker, or result in any liability for Concordia Free Poker in the event that such information is accessed by third parties without Concordia Free Poker consent.

Concordia Free Poker security measures include security feature such as password entry requirement for User Account.

Concordia Free Poker uses two-tier authentication measures to ensure secure access to your User Account.

you are responsible for the security of your User Account number, your Initial Wallet ID and password. We strongly recommend that you do not disclose this information to anyone else.

We store your personal data only when it is necessary for you or Concordia Free Poker for the purposes indicated in this Policy. If Concordia Free Poker does not need certain information about you and does not need to store information about you in accordance with the requirements of the law, we will delete it or will store it in anonymized way.

We also keep a record of the fact that you have asked us not to send you direct marketing so that we can respect your request in future.

Please note, if you delete your User Account, some personal data will remain in Concordia Free Poker system in anonymized form, it will be stored in such a way that it will be impossible to identify the Client. This is necessary to give Concordia Free Poker an opportunity to check whether a Client was previously registered or not. Concordia Free Poker will use such data only in order to prevent fraud, when a Client who violates the Concordia Free Poker Terms and Conditions and whose User Account was deleted will attempt to re- register within the Concordia Free Poker system again. By saving such data, Concordia Free Poker will rely on its legitimate interest.

We do not transfer, sell, rent, trade or otherwise disclose your personal information, except as described in this Policy.

• Your personal information may be disclosed, stored and / ortransferred (or otherwise made available) to our affiliates, subsidiaries, third parties who provide services such as identification and background checks, website hosting; to third parties — processors, namely, companies, which help Concordia Free Poker collect, record, store, analyze, structure and process information or perform other actions according to Concordia Free Poker instructions; and to exchanges, trading platforms and financial institutions. Abovementioned persons adhere to confidentiality rules with regard to your information to the same extent as Concordia Free Poker according to this Policy.
• Concordia Free Poker may share your personal information with law enforcement, data protection authorities, government officials, and other authorities if (i) compelled by subpoena, court order, or other legal procedure, (ii) disclosure is necessary to prevent physical harm or financial loss, (iii) necessary to report suspected illegal activity, or (iv) disclosure is necessary to investigate violations of Clients’ obligations or potential violations of law.
• Your personal information may be provided to third parties inthe case of carrying out mergers and acquisitions operations, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.
The data of the Clients from the EU can be transferred tothird countries outside the EU and the European Economic Area. If such data is transferred outside the countries of the EU and the European Economic Area to the third countries, Concordia Free Poker will use appropriate measures to ensure that such a transfer is legal. The measures might include the standard contract clauses approved by the European Commission.

If the Concordia Free Poker asks you to give the consent, you can always withdraw your consent to processing personal data by changing the appropriate settings. By withdrawing your consent to processing data, you still have an access to the the Concordia Free Poker, but some functions or components may not be available to you.

In case you do not want that the Concordia Free Poker processed your data for any purpose, you can always easily delete your User Account and in this case, please, contact us for the returning of funds.

Please note, if you delete your User Account, some personal data will remain in Sincere Systems’s Group system in anonymized form, it will be stored in such a way that it will be impossible to identify the Client. This is necessary to give the Concordia Free Poker an opportunity to check whether a Client was previously registered or not. the Concordia Free Poker will use such data only in order to prevent fraud, when a Client who violates the the Concordia Free Poker Terms and Conditions and whose User Account was deleted will attempt to re-register within the the Concordia Free Poker system again. By saving such data,the Concordia Free Poker will rely on its legitimate interest.

support@concordia-fp.com.

support@concordia-fp.com.The Concordia Free Poker may ask you to carry out additional verification procedures to make sure that the data is provided to the right Client. the Concordia Free Poker responds to such requests for free, but a Client abuse can lead to the fact that the Concordia Free Poker will refuse to process the request or will ask such a Client to pay a fee.

You have the right to change your personal data if data, that the Concordia Free Poker has at its disposal, are outdated or inaccurate. You can change your profile information in your User Account settings. In case you have difficulties in changing your information, please contact us atsupport@concordia-fp.com.

support@concordia-fp.com.The Concordia Free Poker may ask you to perform additional verification procedures to make sure that the appropriate Client has contacted it. There are certain cases in which the above described right cannot be exercised. We will inform you if they occur.

Please note if you will execute your right to be forgotten and delete your User Account, some personal data will remain in the Concordia Free Poker system in anonymized form, it will be stored in such a way that it will be impossible to identify the Client. This is necessary to give the Concordia Free Poker an opportunity to check whether a Client was previously registered or not. Sthe Concordia Free Poker will use such data only in order to prevent fraud, when a Client who violates the the Concordia Free Poker Terms and Conditions and whose User Account was deleted will attempt to re-register within the the Concordia Free Poker system again. By saving such data, the Concordia Free Poker will rely on its legitimate interest.

The Concordia Free Poker will process your request and will respond to it within 7 business days from the receipt of the corresponding request from you. In some cases, this period may be extended by two months. This might occur, for example, for technical reasons or because of a big inflow of requests. You will be notified of such extension and the reasons for it within 7 business days from the receipt of your request.

The Concordia Free Poker accepts and processes the requests for personal data free of charge. However, if there are reasons for Concordia Free Poker to believe that requests are sent unfairly, we reserve the right to refuse processing such requests or to establish a reasonable fee for such processing.

In the event of changes made to this Policy, the modified version will be immediately published on the Website. You should regularly review this Policy. If the changes in this Policy are significant, we will do our best to inform you about the changes and to make such changes clearly introduced to you. If changes to this Policy are not significant, we will notify you of such changes by posting the updated Policy on our Website.